What is COVID-19? What are its symptoms and causes?

COVID-19 is a new illness that can affect your lungs and airways. It’s caused by a virus called coronavirus.

Symptoms of coronavirus:

It can take up to 14 days for symptoms of coronavirus to appear. They can be similar to the symptoms of cold and flu.

Common symptoms of coronavirus include:

  • a fever (high temperature – 38 degrees Celsius or above)
  • a cough – this can be any kind of cough, not just dry
  • shortness of breath or breathing difficulties

How coronavirus is spread?

Coronavirus is spread in sneeze or cough droplets.

You could get the virus if you:

  • come into close contact with someone who has the virus and is coughing or sneezing
  • touch surfaces that someone who has the virus has coughed or sneezed on and bring your unwashed hands to your face (eyes, nose or mouth)

As it’s a new illness, we do not know how easily the virus spreads from person to person or how long the virus stays on surfaces. Spread is most likely from those who have symptoms.

The virus may survive for up to 2 days if someone who has it coughs or sneezes on a surface. Simple household disinfectants can kill the virus on surfaces. Clean the surface first and then use a disinfectant.


How can you protect yourself from coronavirus?

Coronavirus is spread in sneeze or cough droplets. To infect you, it has to get from an infected person’s nose or mouth into your eyes, nose or mouth. This can be direct or indirect (on hands, objects, surfaces).

Some of the ways to prevent the spread of virus are:

  1. Stay at home– staying at home can help slow the spread of coronavirus. You should leave home only to:
  • shop for essential goods
  • attend medical appointments or collect medicine
  • care for children, older people or other vulnerable people
  • exercise outdoors – within 2 kilometres of your home
  1. Get medical help if you need it– phone your GP to discuss your symptoms. They may give you advice over the phone or arrange to see you in person.

If you are feeling very unwell, call 112 or 999 and tell them about your symptoms.


  1. Social Distancing– you should:
  • keep a space of 2 metres (6.5 feet) between you and other people
  • avoid communal sleeping areas
  • avoid any crowded places
  • not shake hands or make close contact with other people, if possible
  1. Good hygiene and hand washing


  • Wash your hands properly and often.
  • Cover your mouth and nose with a tissue or your sleeve when you cough and sneeze.
  • Put used tissues into a bin and wash your hands.
  • Clean and disinfect frequently touched objects and surfaces.


  • Do not touch your eyes, nose or mouth if your hands are not clean.
  • Do not share objects that touch your mouth – for example, bottles, cups.

What measures has the company taken to protect its employees and other people?

All our employees have been advised to work from home and all our staff have remote access to work remotely. There is team support available for every staff member via calls, video calls, emails, online trainings etc.

By restricting the constant movement of our staff, we are also avoiding the exposure to other people and hence helping slow down the spread of coronavirus.


Our business is as usual

We have strategies in place to ensure the client service is in par with our standards. Our team is well equipped to support our clients in every way possible and ensure the business is not getting affected. Our staff are available to speak to our clients and help them over phone calls, emails and video calls.

Our healthcare staff are actively working in the community supporting families and individuals in hospitals, nursing homes and residential settings who are using our services. The management team is dedicatedly working with HSE to support their various healthcare initiatives developed to overcome this pandemic

Our clients can feel free to contact us via our contact lines and rest assured that their query will be addressed with highest priority. We are here to support our clients in their business in the best possible way.

We are following all the guidelines stated by the government and we will keep you posted with our latest updates.

Stay at home– staying at home can help slow the spread of coronavirus.